Request laundry service whenever you want!
Simple and fast.
Put your laundry in good hands with the new, innovative Washster app! Now you can order professional laundry services with ease and convenience—right at your fingertips. Just a few taps to schedule pickup and delivery, and our trusted laundry team will take care of the rest.
Frequently Asked Questions (FAQs)
We clear up your doubts
For individual customers
How do I deliver my laundry to you?
You don’t need to leave your home or office. Simply prepare your laundry in whatever way is most convenient for you (a bag, a sack, or even loose items). Our driver will arrive at the scheduled time to collect your laundry, then return everything clean and fresh at the agreed place and time!
Where exactly do you operate?
You can check the exact service area on the pricing page.
Can I place an order by phone?
Currently, we accept orders exclusively through our app. If you’re having trouble using it, just give us a call — we’ll guide you through the registration process and help you place your first order!
Can pickup be arranged from an office?
Of course! You decide what’s most convenient for you when handing over your items. Prefer to drop them off at home and pick them up at the office? No problem — you can use any addresses you like when placing an order in the app.
How can I pay for my order?
We offer convenient cashless payment methods, including online transfers, BLIK, or credit card. You can also easily pay by card using the terminal with our driver.
How can I check the status of my order?
We know your items are important to you. That’s why our app provides full visibility into your order process. At any time, you can check where your laundry is and which items are currently in our care.
Do you wash everything?
You can find a detailed price list on our website, where you'll see all the items you can send to us. Missing something? Have any questions? Don’t hesitate — message or call us!
What if you damage my items?
We understand that the items you entrust to us are important to you, which is why we handle them with the utmost care.
However, in the rare event that your items are damaged, we provide a warranty service as outlined in our Terms of Service.
